ChiroFreedom Formula

Privacy Policy

Updated: June 2026

ChiroFreedom Formula, LLC ("CFF," "we," "us," or "our") is committed to protecting the privacy of everyone who visits our website and engages with our programs and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using our website or any CFF program or service, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you interact with CFF — whether by completing a FREEdom Practice Assessment, enrolling in Chiro Freedom School, booking a call, or purchasing a course — you may provide:

Full name and professional credentials (e.g., DC)
Email address and phone number
Practice name, location, and revenue information
Business goals, challenges, and financial details shared during assessments or coaching
Payment information (processed securely through Stripe; CFF does not store full card numbers)
Any other information you choose to share in forms, assessments, or direct communications

Information Collected Automatically

When you visit our website, we automatically collect certain technical data, including:

IP address and browser type
Pages visited, time on site, and referring URLs
Device and operating system information
Cookies and similar tracking technologies (see Section 5)

Information from Third Parties

We may receive information about you from third-party platforms we use to run our business, including Kajabi (our course and community platform), Calendly (scheduling), and Zoom (coaching calls). Information collected through these platforms is governed by both this policy and the privacy policies of those platforms.

2. How We Use Your Information

We use the information we collect to:

Deliver and improve our coaching programs, courses, and client services
Process payments and send transaction-related communications
Respond to inquiries and provide customer support
Send you relevant content, program updates, and marketing communications (you can opt out at any time)
Conduct the FREEdom Practice Assessment and generate your personalized financial snapshot
Schedule and manage coaching calls and group sessions
Improve our website, programs, and overall business operations
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

We share your information only in the following circumstances:

Service Providers: We work with trusted third-party vendors who help us operate our business, including Kajabi, Stripe, Zoom, Google Workspace, Stripe, Calendly, Loom, Notion, DocuSign, QuickBooks, Good Job and Granola. These vendors have access to your information only as needed to perform their services and are required to keep it confidential.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of CFF or its assets, your information may be transferred to the acquiring entity. We will notify you in advance of any such change and give you the opportunity to delete your account.
With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and meet our legal obligations. If you close your account or request deletion of your data, we will delete or anonymize your personal information within 30 days, unless we are legally required to retain it longer.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and support marketing efforts. Cookies are small data files stored on your device.

Types of cookies we may use:

Essential Cookies: Required for core website functionality
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant content and track the effectiveness of our campaigns

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described here.

6. Text Messaging (SMS/MMS)

ChiroFreedom Formula uses Twilio to send text messages to clients and prospective clients who have opted in to SMS communications. These messages may include appointment reminders, program updates, event notifications, and promotional content related to CFF services.

When you provide your phone number and consent to receive text messages from CFF, the following applies:

Your phone number and messaging history are transmitted through and stored by Twilio in accordance with their privacy policy, available at twilio.com/en-us/legal/privacy
CFF does not sell or share your phone number with third parties for their own marketing purposes
Message and data rates may apply depending on your mobile carrier and plan
You can opt out of CFF text messages at any time by replying STOP to any message you receive from us. You can also reply HELP for assistance
Opting out of SMS communications does not affect your access to CFF programs or your other communication preferences

7. Email Communications and Marketing

When you provide your email address to CFF, you may receive emails about our programs, content, events, and offers. Every marketing email includes an unsubscribe link. You can opt out at any time, and we will honor that request within 10 business days.

You may still receive transactional emails (such as receipts, scheduling confirmations, and program access details) even after opting out of marketing communications.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission (SSL/TLS encryption), access controls, and working only with vetted third-party vendors.

No method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

CFF's programs and website are intended for professional adults (chiropractic practice owners). We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

10. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal data, subject to legal retention requirements
Opt-Out: Opt out of marketing communications at any time
Portability: Request your data in a portable format

To exercise any of these rights, email us at the address listed in Section 11. We will respond to verified requests within 30 days.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident and would like more information about your rights, please contact us directly.

11. Third-Party Links

Our website and programs may contain links to third-party websites or platforms. CFF is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Contact Us

If you have questions about this Privacy Policy, or would like to exercise any of your rights, you can reach us at:

ChiroFreedom Formula, LLC

Email: [email protected]